Privacy Policy

At Oman Frankincense Oil, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.

By using our website, you agree to the terms outlined below.

INFORMATION WE COLLECT

When you visit our website or place an order, we may collect information such as:

  • Your name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information

  • Order history

  • IP address and browser information

We collect this information to process orders, provide customer support, improve our website experience, and communicate with you regarding your order or promotions.

PAYMENT INFORMATION

All payments are processed securely through trusted third-party payment providers. We do not store or have direct access to your full credit card or payment information.

HOW WE USE YOUR INFORMATION

Your information may be used to:

  • Process and ship orders

  • Communicate with you about your order

  • Respond to customer service requests

  • Improve our website and customer experience

  • Send promotional emails or updates if you subscribe to our mailing list

  • Prevent fraud or unauthorized activity

We do not sell, rent, or trade your personal information to third parties.

EMAIL MARKETING

If you subscribe to our newsletter or marketing emails, you may occasionally receive updates, promotions, or product announcements from us. You can unsubscribe at any time by clicking the unsubscribe link in any email.

COOKIES & WEBSITE DATA

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and help us understand customer behavior.

These tools may include Shopify analytics, Meta/Facebook Pixel, Google analytics, or email marketing integrations.

You can disable cookies through your browser settings if preferred.

THIRD-PARTY SERVICES

We may use trusted third-party services to operate our business, including:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Email marketing providers

  • Analytics and advertising platforms

These services only receive the information necessary to perform their functions.

DATA SECURITY

We take reasonable precautions to help protect your personal information. However, no online transmission or electronic storage system can be guaranteed to be 100% secure.

YOUR RIGHTS

You may request to access, update, or delete your personal information by contacting us directly.

CHANGES TO THIS POLICY

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page.

CONTACT US

If you have any questions regarding this Privacy Policy, please contact us:

Oman Frankincense Oil
Email: info@omanfrankincenseoil.com
Website: omanfrankincenseoil.com